Consumer Affairs

Customers should understand that generation/supply typically make up 40% to 60% of a utility bill, the PUC said, with variables such as weather, usage and efficiency of a home heating system factoring in.

Here's some spots where you can pick up a free turkey courtesy of community organizations and nonprofits. There's also a big turkey collection drive happening Friday at Coca-Cola Park in Allentown.

Federal health officials say 31 babies in 15 states have been sickened in a growing outbreak of infantile botulism tied to ByHeart infant formula. ByHeart recalled all of its products sold throughout the U.S. No deaths have been reported. Health officials say parents and caregivers who have the formula in their homes should stop using it immediately and dispose of the product. Botulism is a rare but serious disease that can cause paralysis and death. Symptoms can take weeks to develop. The most recent case was reported Nov. 11.

The state Public Utility Commission will conduct hearings in December to gather public input on a proposed rate increase by PPL Electric Utilities Corp.

Holiday lights will illuminate the Lehigh Valley Zoo and Coca-Cola Park while Christmas City decks the hall with Moravian traditions this holiday season.

Community Bank announced in June it would assume seven Santander Bank branches in the Lehigh Valley by the end of 2025. In November, the company announced that acquisition is now complete.

The draft plan is the product of a series of well-attended public-input meetings over the past year.

Easton City Councilman Frank Pintabone has confirmed he will host his annual free turkey giveaway for residents in need, set for Nov. 22.

Gov. Josh Shapiro says Pennsylvania's utility companies have stepped up to shelter low-income households this winter. The customers are usually covered by LIHEAP, but the federal assistance program has experienced delays due to the federal government shutdown.

In the Lehigh Valley, 105,000 people rely on SNAP benefits for food assistance. One in four of them is a child. When federal safety nets falter, the charitable food network becomes the community’s last line of defense. It requires collaboration, leadership and shared purpose.

The $21.5 million budget does not include a property tax hike, but does have some increases to sewer fees.

Emmaus residents could see an increase in their property taxes in 2025. Emmaus Borough Council is set to discuss the proposal at its next meeting on Monday, Dec. 16.

Shannon Torres, a customer service representative with the U.S. Postal Service, shared tips and tricks to make sure gifts arrive on time and intact.

Less than 50 people qualify under the program's current criteria, according to Allentown officials.

More shoppers are using ‘buy now, pay later’ plans heading into Black Friday and the holiday season, as the ability to spread out payments looks attractive at a time when Americans still feel the lingering effect of inflation and already have record-high credit card debt. Experts say the short-term loans can lead consumers to overextend themselves and warn that those who use credit cards for the service face higher interest expenses.

FirstEnergy sought to raise local customers' electric bills by more than 9%, but the Pennsylvania Public Utility Commission blocked the higher rate.

Organic whole and baby carrots linked to Grimmway Farms, including several brands available in stores throughout the Lehigh Valley, have been recalled due to concerns of E. coli.

The precautionary measure across Pennsylvania comes at no cost to farmers. While the virus hasn't been reported in commonwealth cattle, other states have seen a marked uptick in cases.

Crayola celebrated its 10th annual "64 Seconds of Color Shopping Spree," pairing three local children with Marines to spring the store and collect as much merchandise as they could carry, with the company providing matching contributions to local Toys for Tots programs.

For the sixth year, Lehigh Valley Health Network is sponsoring free two-hour parking in the Main Street and South Bethlehem areas for Saturday parking during the holiday season, starting Nov. 30.

Sheetz will offer its holiday price slash on Unleaded 88 fuel this year. The deal will be available at five of six Lehigh Valley Sheetz gas stations, unlike the July 4 promo that was not offered anywhere this year.

VEPO, a water meter solutions company in Astoria, New York, has been contracted by the City of Bethlehem to help change out 24,000 old water meters — a quick 15-minute appointment — by 2027.