Consumer Affairs

Customers should understand that generation/supply typically make up 40% to 60% of a utility bill, the PUC said, with variables such as weather, usage and efficiency of a home heating system factoring in.

Here's some spots where you can pick up a free turkey courtesy of community organizations and nonprofits. There's also a big turkey collection drive happening Friday at Coca-Cola Park in Allentown.

Federal health officials say 31 babies in 15 states have been sickened in a growing outbreak of infantile botulism tied to ByHeart infant formula. ByHeart recalled all of its products sold throughout the U.S. No deaths have been reported. Health officials say parents and caregivers who have the formula in their homes should stop using it immediately and dispose of the product. Botulism is a rare but serious disease that can cause paralysis and death. Symptoms can take weeks to develop. The most recent case was reported Nov. 11.

The state Public Utility Commission will conduct hearings in December to gather public input on a proposed rate increase by PPL Electric Utilities Corp.

Holiday lights will illuminate the Lehigh Valley Zoo and Coca-Cola Park while Christmas City decks the hall with Moravian traditions this holiday season.

Community Bank announced in June it would assume seven Santander Bank branches in the Lehigh Valley by the end of 2025. In November, the company announced that acquisition is now complete.

The draft plan is the product of a series of well-attended public-input meetings over the past year.

Easton City Councilman Frank Pintabone has confirmed he will host his annual free turkey giveaway for residents in need, set for Nov. 22.

Gov. Josh Shapiro says Pennsylvania's utility companies have stepped up to shelter low-income households this winter. The customers are usually covered by LIHEAP, but the federal assistance program has experienced delays due to the federal government shutdown.

In the Lehigh Valley, 105,000 people rely on SNAP benefits for food assistance. One in four of them is a child. When federal safety nets falter, the charitable food network becomes the community’s last line of defense. It requires collaboration, leadership and shared purpose.

Vendors and attendees were happy to be back in business Sunday at the Lehigh Valley Travel Expo. Organized by AAA, it was held at the Wind Creek Event Center in Bethlehem.

Advocates see the sudden reduction of benefits as a looming health and welfare crisis.

How has COVID changed the delivery of health care? What do health care workers think about lifting the COVID emergency? Health and wellness reporter Brittany Sweeney moderates a discussion with local experts on the front lines.

PPL Electric Utilities, which has been under fire for a recent billing error that impacted thousands, said more than 100,000 customers are paying more for their electricity than they need to.

The cafe's union is among the nation's first to negotiate with the chain, on account of upcoming renovations.

In a pinch for that special someone? Easton Public Market is open Tuesday with vendors offering traditional items like flowers and chocolate — even fresh food to cook your sweetie a romantic dinner.

While the majority of Super Bowl snacks, plastic and paper items have seen increases in price, there are some exceptions due to the slowly recovering supply chain issues.

The owner of the well known ice cream place wants everybody to know that they have moved across the street. There will be a grand opening celebration on Feb. 16.

The state Public Utilities Commission said Wednesday it has received hundreds of calls and electronic submissions from consumers about unusually high PPL bills, but there is no timetable for an investigation by its Bureau of Investigation and Enforcement.

“When a bill jumps $200 or $300, that’s the difference between groceries on the table. So we have to see what legislative remedies there are at our disposal, because ‘you’ve gotta pay your bill’ is not the answer I want to give anybody," said Rep. Josh Siegel.

A steep rise in egg prices plus butter shortages means some bakeries must adapt.

Mayor Sal Panto Jr. says it's unfortunately part of a larger trend that is changing how small businesses operate in neighborhoods. He said the city intends to create a task force to address it.