Consumer Affairs

Customers should understand that generation/supply typically make up 40% to 60% of a utility bill, the PUC said, with variables such as weather, usage and efficiency of a home heating system factoring in.

Here's some spots where you can pick up a free turkey courtesy of community organizations and nonprofits. There's also a big turkey collection drive happening Friday at Coca-Cola Park in Allentown.

Federal health officials say 31 babies in 15 states have been sickened in a growing outbreak of infantile botulism tied to ByHeart infant formula. ByHeart recalled all of its products sold throughout the U.S. No deaths have been reported. Health officials say parents and caregivers who have the formula in their homes should stop using it immediately and dispose of the product. Botulism is a rare but serious disease that can cause paralysis and death. Symptoms can take weeks to develop. The most recent case was reported Nov. 11.

The state Public Utility Commission will conduct hearings in December to gather public input on a proposed rate increase by PPL Electric Utilities Corp.

Holiday lights will illuminate the Lehigh Valley Zoo and Coca-Cola Park while Christmas City decks the hall with Moravian traditions this holiday season.

Community Bank announced in June it would assume seven Santander Bank branches in the Lehigh Valley by the end of 2025. In November, the company announced that acquisition is now complete.

The draft plan is the product of a series of well-attended public-input meetings over the past year.

Easton City Councilman Frank Pintabone has confirmed he will host his annual free turkey giveaway for residents in need, set for Nov. 22.

Gov. Josh Shapiro says Pennsylvania's utility companies have stepped up to shelter low-income households this winter. The customers are usually covered by LIHEAP, but the federal assistance program has experienced delays due to the federal government shutdown.

In the Lehigh Valley, 105,000 people rely on SNAP benefits for food assistance. One in four of them is a child. When federal safety nets falter, the charitable food network becomes the community’s last line of defense. It requires collaboration, leadership and shared purpose.

The company says the issue has been resolved, but it's still asking people to pay the full amount on their bills — even if they were charged in error.

The Rock'n Play Sleeper is not safe, they say.

Need continues to grow for emergency food services. With the end of pandemic-era benefits and inflation still not letting up, demand is higher than ever, according to food pantry managers.

The U.S. Consumer Product Safety Commission has issued a warning about possible carbon monoxide poisoning caused by the improper use of portable generators and provided tips to prevent it.

The site was once a fine men's clothing store and today holds a concert venue and dance club. But 1-6 Centre Square will take on an entirely new profile with a 49-room hotel that has space for two restaurants.

Check out these Lehigh Valley-centric Cyber Monday deals to save at local retailers, including big deals on entertainment at SteelStacks, and sporting events with Phantoms hockey and IronPigs baseball.

Emmaus Public Library hosted a workshop highlighting common types of scams and fraud — and how to keep from falling victim to them in the holiday season and beyond.

Living off the land and taking care of a historic property, as the current owners said, come with a commitment to see things through.

Holiday shopping habits and a different approach by retailers serve to change the Black Friday experience. Shoppers at the Lehigh Valley Mall say tradition brought them out.

Though it's true gas prices are down a very little bit, travel during this year's holiday season will still present some challenges. Here are some travel tips for those who will be on the road or in airports this holiday season.

You can grab a cup of coffee at Starbucks and a Gobbler sandwich at Wawa, if that's more your speed for a Thanksgiving feast. Here's what else is open — and closed — on Thanksgiving in the Lehigh Valley.

Some of Taylor Swift’s fans want you to know three things: They’re not still 16, they have careers and resources and, right now, they’re angry. That’s a powerful political motivator, researchers say.