HANOVER TWP. — In anticipation of a scheduled system update by Allegiant Air, Lehigh Valley International Airport passengers are being advised to plan ahead.
LVIA says Allegiant passengers should arrive at the airport at least three hours before their scheduled departure times Wednesday.
- Passengers flying with Allegiant on Wednesday, Aug. 23, are advised to arrive at the airport three hours before their scheduled departure
- Allegiant's planned system update, starting at 7:30 p.m. Tuesday, Aug. 22, will result in the temporary unavailability of the Allegiant website and mobile app
- During this time, online check-in and access to electronic boarding passes will not be possible
The airline's system update, set to commence at 7:30 p.m. Tuesday, Aug. 22, will temporarily render the Allegiant website and mobile app unavailable.
During this period, passengers will be unable to perform online check-ins or access electronic boarding passes.
Passengers on Wednesday will have to check in at LVIA's ticket counter, located on the second level of the Main Terminal. On Tuesday night, passengers will either have to check in and print the boarding pass or save the tickets into their digital wallets, according to the airline.
IMPORTANT! @Allegiant passengers traveling on Wednesday, August 23rd should arrive at least (3) hours before your scheduled departure and MUST check-in at the ticket counter located on the 2nd level of the Main Terminal. #LehighValley https://t.co/IJ1eoEAqm8
— ABE Airport (@FlyABE_) August 22, 2023
Allegiant says in a news release that its call center will be accessible solely for addressing general inquiries. Call center representatives will not have the capacity to perform passenger check-ins, initiate new reservations or access, alter or cancel existing reservations until the update has concluded.
To accommodate passengers during this update, Allegiant has announced that all fees associated with printing boarding passes at the airport will be waived.
For more information, check out the airline's website or call 702-505-8888.