HARRISBURG, Pa. — Gov. Josh Shapiro announced his administration has launched a "centralized consumer protection hotline, website and email address" for residents to report scams, insurance issues and access help.
A release from Shapiro's office said the move intends to "fill the void left by weakened federal consumer protections."
Residents now can call 1-866-PACOMPLAINT (1-866-722-6675) visit pa.gov/consumer or email consumer@pa.gov to report problems or concerns.
"Whether it's a denied insurance claim, a payday loan trap, or a student loan scam, these agencies are empowered to take action and deliver real results for the people of Pennsylvania."Gov. Josh Shapiro, in a news release
"Whether it's a denied health insurance claim, a suspicious financial transaction, or a problem with a student loan servicer, help is now just a call or click away," the release said.
Shapiro cited his work as attorney general, creating the Consumer Financial Protection Unit, and said he wants to continue that work as governor.
"Here in Pennsylvania, we have some of the strongest consumer protection laws in the country," Shapiro said.
"That means agencies like the Pennsylvania Insurance Department and the Department of Banking and Securities have the power to stand up to consumers when they get ripped off or scammed.
"Whether it's a denied insurance claim, a payday loan trap, or a student loan scam, these agencies are empowered to take action and deliver real results for the people of Pennsylvania."
The new hotline connects consumers to state agencies like the Department of Banking and Securities, Pennsylvania Insurance Department and agencies that regulate utilities, student loans and professional licensing.
