Swifties who have 'Bad Blood' with Ticketmaster can take action

HARRISBURG, Pa. — People knew it was trouble when they walked into Ticketmaster for Taylor Swift’s "The Eras Tour" tickets, and the shame is on the company.

• Swifties are expressing their frustration over Ticketmaster's technical issues concerning "The Eras Tour" tickets
• The Office of Attorney General encourages Pennsylvanians to submit complaints if they encounter any issues buying tickets
• The controversy of the merger between Ticketmaster and Live Nation has sparked heated discussion online

The state Attorney General's Office is now encouraging frustrated Swifties who experienced issues with Ticketmaster while trying to buy tickets to Swift's new tour to not "Shake it Off," but instead to file complaints to the office.

“Trouble, trouble, trouble,” Attorney General Josh Shapiro said, in a tweet posted Thursday afternoon, referencing Swift's 2012 hit "I Knew You Were Trouble."

“Having trouble using Ticketmaster? Pennsylvanians experiencing problems using the site should submit a complaint to my office,” he wrote, and attached the link to the consumer complaint form.

Swifties across the United States have gone through a hard time as they scrambled to get a ticket with the only ticket sales platform presenting numerous technical difficulties.

A tweet joked about the messy situation Ticketmaster faces: “taylor swift walking onto stage with no one in the audience, because that ticketmaster queue never did move.”

In addition to the technical problems, Ticketmaster also has been criticized for its merger with Live Nation, another ticket distribution company, which made Ticketmaster a virtual monopoly in the field of ticket sales.

U.S. Rep. Alexandria Ocasio-Cortez (D-N.Y.), called for a breakup on Tuesday.

“Daily reminder that Ticketmaster is a monopoly,” she wrote in a tweet. “[Its] merger with LiveNation should never have been approved, and they need to be reigned in.”

As the presale ended, "The Eras Tour" sold more than 2 million tickets, breaking the record for the most concert tickets sold by an artist in a single day.

The tour will start March 17 and continue through Aug. 9.

Maybe by then it can be the "Love Story" Swifties are hoping for.